Submission to the inquiry on equity, accessibility and appropriate delivery of outpatient and community mental health care in NSW

The Portfolio Committee No. 2 – Health self-referred an inquiry on 12 July 2023 to inquire into and report on the equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales, in particular:

  • equity of access to outpatient mental health services 
  • navigation of outpatient and community mental health services from the perspectives of patients and carers 
  • capacity of State and other community mental health services, including in rural, regional and remote New South Wales 
  • integration between physical and mental health services, and between mental health services and providers
  • appropriate and efficient allocation of mental health care workers, including psychiatrists, nurses, psychologists, GPs, counsellors, social workers, allied health professionals and peer workers 
  • the use of Community Treatment Orders under the Mental Health Act 2007 
  • benefits and risks of online and telehealth services 
  • alternatives to police for emergency responses to people experiencing acute mental distress, psychosis, delirium, dementia or intoxication in the community, including but not limited to Police, Ambulance, Clinical, Early, Response (PACER) 
  • any other related matter.

ACYP made a written submission on 13 September 2023. The NSW Advocate for Children and Young People, Ms Zoë Robinson, gave evidence on 22 September 2023, alongside Mr Kyzar Jing, Lived Experience Advisor, Office of the Advocate for Children and Young People.