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The Advocate is required to focus on systemic issues and does not have the function under our legislation to deal directly with complaints or concerns of particular children or young people.

However, our office can provide children, young people and their families, friends and advocates with information about and referral to government and non-government programs and services. It is important for us to hear your enquiries as this assists us with determining if there may be systemic issues that should be examined given our legislation and as part of our advocacy work.

Please allow us two weeks to respond to you.

Contact us

Phone: 02 9248 0970
Email: acyp@acyp.nsw.gov.au

Street address:
Ground Floor, 219-241 Cleveland Street
Strawberry Hills NSW 2012

Mailing address:
Locked Bag 5000
PARRAMATTA NSW 2124

Media

Phone: 02 9248 0979
Mobile: 0439 346 249
Email: media@acyp.nsw.gov.au

 

 

For emergencies

If someone is in immediate danger and requires urgent assistance, please contact the NSW Police or other emergency services by calling 000.

For violence-related support


You may like to contact the below services with your enquiry:

  • For complaints about a NSW government agency, local council or community service provider, contact the NSW Ombudsman

  • For issues concerning the safety and wellbeing of children and young people, and protecting them from risk of harm, abuse and neglect, contact the NSW Department of Communities and Justice.

  • To apply for a Working with Children Check, use Service NSW.