The Australian Mobile Telecommunications Authority (AMTA) is the peak industry body representing Australia's mobile phone industry. You can get lots of information about mobile phones on this site.
Information about internet safety, including sections for young kids, kids, teens and parents.
Legal Aid offers free legal advice for the cost of a local call (as long as you call from a land line and not a mobile). Your call will be completely private and the number won't appear on a phone bill. Phone: 1800 806 913.
The youth portal of the Privacy Commissioner has lots of info and resources, including private i - a privacy survival guide!
Telecommunications Industry Ombudsman
The TIO helps consumers who have been unable to resolve a complaint directly with their telephone or internet service provider. The TIO is independent of government and industry interests.